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The Brokerage Engine team
Tasks Admin Portal

Tasks Enhancements - Task Comments / CC

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With this release, task comments now allow users to add a CC to receive comments along with the original requestor and commenter (currently, the CC must be added to each comment as it is removed once the comment is sent).

This enhancement is more applicable for Admins working on Agent files; if an Admin makes a comment, the Agent who has been added to be cc'd will now also see the comment. And, when the Agent comments, the Admin will also be cc'd.

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